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Service quality
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Pre sales service
Provide clients with preliminary design plans, overall layout planning, and improve the standardization level of various aspects.
Provide preliminary raw material testing and sintering tests for new customers to ensure that the raw materials meet the requirements of the brick making process.
Technical consultants provide on-site guidance on the construction plan and technical difficulties of auxiliary equipment, recommend models according to local conditions, and determine the business scale.
Guidelines for obtaining certification procedures in the early stage of factory construction, writing feasibility reports, and providing convenience for customers to correctly understand the direction of industry policies.
In sales services
Technical personnel provide on-site guidance for installation and debugging, providing customers with one-stop services.
Provide planned and reasonable equipment infrastructure construction, and prepare equipment infrastructure for customers in advance according to local conditions before the equipment arrives at the factory.
Guide the correct placement and leveling of equipment upon arrival at the factory, and install it in the most reasonable location on site.
Assist in preparing equipment maintenance and regular mechanical maintenance to solve customer concerns.
after-sale service
The company establishes user original files to facilitate customer after-sales reporting in the later stage.
Quickly provide auxiliary parts and vulnerable parts, committed to improving service and work efficiency.
A professional technical department team can quickly answer and handle difficulties encountered by users during on-site equipment production.
Regularly conduct after-sales follow-up calls or personnel to understand the operation of product equipment and keep track of data during use.
Extension services
Fujian New Oriental Machinery Company has always focused on absorbing the latest industry information. Dedicated to promoting the application of new technologies. In the application of new materials and processes, allowing users to share technological achievements and market resources:
Assist users in device updates and upgrades.
Enhance the scope and depth of services, relieve users of worries, and ensure their satisfaction and peace of mind.
Change inherent concepts, tap into potential and vitality, and improve the brand image of the enterprise.
Understand the long-term status of the market and be committed to serving the vast number of brick and tile enterprises.
Serious and meticulous, efficient and low consumption, pursuing perfection, and customer satisfaction!
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